Enter password to view case study




Product-led festive experiences can drive both business growth and brand perception
Product-led festive experiences can drive both business growth and brand perception
My Goal was to
My Goal was to
Expand this product led innovation approach to Raksha Bandhan
Expand this product led innovation approach to Raksha Bandhan
My Role
My Role
I Led this project’s conceptualization in collaboration with product managers, digital designers, and marketing stakeholders
I Led this project’s conceptualization in collaboration with product managers, digital designers, and marketing stakeholders

Product-led festive experiences can drive both business growth and brand perception
My Goal was to
Expand this product led innovation approach to Raksha Bandhan
My Role
I Led this project’s conceptualization in collaboration with product managers, digital designers, and marketing stakeholders



Physical presence is being replaced by a transaction
Physical presence is being replaced by a transaction
Physical presence is being replaced by a transaction



Where does Cadbury stand
in this ritual?
Where does Cadbury stand
in this ritual?







The Physical Product- Concept development
The Physical Product- Concept development



Improved Journey
Improved Journey
Discovery & personalization
Discovery & personalization
Personalization experience- Rakhi selection & letter addition
Easy discovery of deliverable options
Personalization experience- Rakhi selection & letter addition
Easy discovery of deliverable options



Flexible Address Entry
Let’s receiver provide address directly to platform.
Flexible address entry timeline
Let’s receiver provide address directly to platform.
Flexible address entry timeline
Flexible Payment
Allows Payment link sharing.
Hold inventory
Allows Payment link sharing.
Hold inventory
Flexible payment
Allows payment link sharing
Hold Inventory
Order Tracking
Ensuring surprise factor
Live tracking of order status
Beyond the Happy path…
Beyond the Happy path…
Beyond the Happy path…













